Not happy with your mi mi? No worries — we’re here to help.
- Contact us within 14 days of delivery
- Item must be in original condition
- We’ll offer a return, exchange, or solution that feels fair
When will I get my order?
Shipping Cost Calculation
Once you add a figurine to your cart, our system will automatically calculate the shipping cost based on the item's weight.
Order Processing Time
Confirmed orders are typically processed and shipped within 72 hours. Please note: if your order includes a pre-order item, the entire order will be shipped once the pre-order product becomes available.
Shipping Origin & Delivery Time
Orders may be shipped from either the United States or China, depending on product availability. Our system will automatically choose the most suitable warehouse.
– Domestic Shipping (Local): Estimated delivery within 3–7 business days
– International Shipping: Estimated delivery within 7–15 business days
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
